The 2010 Australian Retailers Association's Hot Half Hour three day program offers a sequenced flow of  ½ hour training sessions, divided into two subject areas of Retail Sales and Service and Managing Retail Options.  All sessions are free of charge.

Each session offers great value to both company owners and employees wanting to create an edge and an understanding of the value of their role in the Australian retail industry.

Topics include: Managing Difficult Customers & Conflict, Planning your Marketing Approach for Great Results, Planning your Store Layout to Maximise Sales, Visual Merchandising Fundamentals plus many more.

Download a 2010 booking form here